Collab: Tech Manager

We are looking for a Leader who believes in the power of collaboration. Are you a people-first leader with a passion for technology and community impact? Town & Country Federal Credit Union is looking for an innovative, forward-thinking individual to lead one of Maine’s most exciting spaces for collaboration and digital exploration. As the Collab: Tech Manager, you’ll guide a team that inspires curiosity, builds meaningful connections, and helps visitors harness technology to improve their lives.

At Town & Country, we know progress happens when people work together. Collab: Tech is more than a place. Through hands-on learning, open conversations, and shared discovery, we help people and communities grow stronger. As the manager, you’ll lead that charge, bringing energy and purpose to every visitor experience.

This is not a typical management position, it’s about facilitating connections, encouraging curiosity, and helping people and ideas move forward together through the power of collaboration.

Function and Responsibilities

As the Collab: Tech Manager, your goal is to build and lead a team that delivers exceptional, human-centered experiences while fostering an environment that encourages exploration, innovation, and collaboration.

• Lead a passionate team, fostering a culture of curiosity, connection, and community impact. Coach and support team members to provide outstanding experiences every day.
• Champion the purpose of Collab, bring people together to share ideas to improve our communities.
• Engage visitors and members with meaningful conversations, helping them explore and understand digital tools that can enhance their financial and personal well-being.
• Stay informed and forward-thinking, maintaining high product knowledge and staying up to date with new selling techniques, emerging technologies, trends, and innovations.
• Represent Collab and Town & Country FCU at community events and functions, developing strong relationships and helping extend our impact beyond the walls of Collab.
• Support cross-functional collaboration by connecting visitors with the right people, services, and opportunities across collab and Town & Country FCU.
• Create a welcoming, professional space where all equipment functions seamlessly, and every visitor feels inspired and supported.
• Empower your team by providing coaching, performance feedback, and growth opportunities that align with their passions and strengths.

Education & Experience

Three to five years of similar or related work experience. (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills

This role requires a dynamic, people-centered leader who thrives on personal interaction and community engagement. You’re motivated by helping others grow, and you know how to inspire that same energy in your team.

• A confident communicator who can lead both teams and conversations with ease and empathy.
• Passionate about technology and its potential to improve lives, with the ability to explain digital concepts in relatable terms.
• A natural connector who creates a welcoming, inclusive space where ideas are shared and innovation thrives.
• Able to adapt in fast-paced, evolving environments, embracing challenges and pivoting with purpose.
• Driven to build community, spark creativity, and lead with curiosity and heart.
• Positive, self-motivated, and deeply committed to empowering others.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.

• Enters and locates information on computer.
• Presents information to individuals and/or small or large groups.
• Communicates effectively in person or by using electronic equipment and devices.
• Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
• Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
• Visually locates and identifies information, often in small print.
• Reads information, often in small print.
• Sits at desk for extended periods of time.
• Repetitive motion with hands and arms while using computer.
• Lift up to 25 lbs.

Location

This position is located at our Collab: Tech location at 59 Middle Street, Portland, ME 04101

Benefits

Medical (HSA), dental, vision, short- and long-term disability, life insurance, parental leave, vacation, paid holidays, paid volunteer hours, 401K, bonus plan, profit sharing, tuition reimbursement, corporate logo wear, insurance and credit union product discounts, and lots of perks!

At Town & Country FCU, we’re not just embracing the future, we’re helping shape it. As the Collab: Tech Manager, you’ll have the opportunity to lead a space where ideas are born, technology is demystified, and people come together to build better communities.

If you’re ready to lead with purpose, inspire others, and create meaningful impact through collaboration and innovation, we’d love to meet you.

Apply today and help shape the future of Collab: Tech.